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How to Get a Police Clearance Certificate in Sri Lanka

Verified · 3 Nov 2026Partly online

Apply online through the Sri Lanka Police e-services site and pay Rs. 5,000 plus the payment gateway charge by credit or debit card. Have scans of your passport, NIC and birth certificate ready (PDF, under 250 KB each), list every address you lived at with its police area and dates, and finish the form and payment within 20 minutes. The certificate takes about 14 working days and is sent by registered post. If the online system is under maintenance, you can apply on paper at your nearest police station.

At a glance

Fee
Rs. 5,000
Time
About 14 working days
Where
Online, through the Sri Lanka Police e-services clearance certificate application
Online?
Partly online
Form
Police clearance certificate request application (online)

Do you need this?

When you need it

  • An embassy, high commission or employer abroad asks for a Sri Lanka police clearance certificate, for example for a visa, migration or a foreign job.
  • You are going abroad for work through the Sri Lanka Bureau of Foreign Employment (SLBFE).
  • You need a copy of a clearance certificate issued in the last year, for a different embassy.

Who can apply

  • Sri Lankans over 16 must upload a clear copy of their NIC. A driving licence or other ID is not accepted.
  • Foreign nationals without Sri Lankan citizenship do not need an NIC.
  • Foreign nationals living in Sri Lanka can apply on paper at the nearest police station with their passport and other relevant documents. Those who have returned to their home country apply at the Sri Lankan embassy or high commission there, with the application from police.lk and their passport.
  • Sri Lankans who left the country permanently before turning 16 apply through the Sri Lankan embassy or high commission where they live; the certificate covers only the time until they left.
  • Serving members of the Police, Tri-Forces, Civil Security Force and Coast Guard need written permission from their authorised officers.

Documents you need

Documents to bring

0 of 9 ready

  • For online applications. Every scan must be a separate PDF under 250 KB.

Only if…

  • Upload the original affidavit. If the names match, upload your passport in its place.

  • Payment is made online at the end of the application.

Process at a glance

  1. Step 1
    Prepare your scans

    Scan each document as a separate PDF under 250 KB. Make sure the NIC copy is clear; unclear copies are rejected without notice or refund.

  2. Step 2
    Open the online application

    Go to the Sri Lanka Police e-services site and start a clearance certificate application. You must finish the form and the payment within 20 minutes, so have everything ready first.

  3. Step 3
    Choose New or Renewal

    Choose New for a first certificate, or whenever any detail has changed (name, address, NIC or passport number, the period covered). Choose Renewal only for a copy of a certificate issued in the last year; the only thing you can change is the embassy address.

  4. Step 4
    Fill in your details in English capitals

    For a New application, fill in the form in English capital letters (for example BANDARA), except your email address. Never use the symbols " # & or $. Fields marked with a red asterisk (*) must be filled in. Fill in the following fields.

  5. Step 5
    Add every address you have lived at

    For each address, enter the police area and the dates you lived there, then click Add. Only the periods you add are printed on the certificate. End your present address with "Sri Lanka".

  6. Step 6
    Pay and submit

    Tick the box to confirm your information is correct, then pay by credit or debit card. Give a phone number and email you check; the Clearance Branch contacts you by email or WhatsApp if there is a problem.

  7. Step 7
    Receive the certificate

    The certificate is issued in about 14 working days and sent by registered post to the address you gave. If the SLBFE referred you, you can have it sent to the Bureau through Police Headquarters instead.

  8. Step 8
    Optional
    Or apply on paper if the online system is under maintenance

    When the Police's clearance system is under maintenance, you can apply on paper instead of online.

  9. You're done

Step by step

  1. Step 01

    Prepare your scans

    Scan each document as a separate PDF under 250 KB. Make sure the NIC copy is clear; unclear copies are rejected without notice or refund.

  2. Step 02

    Open the online application

    Go to the Sri Lanka Police e-services site and start a clearance certificate application. You must finish the form and the payment within 20 minutes, so have everything ready first.

  3. Step 03

    Choose New or Renewal

    Choose New for a first certificate, or whenever any detail has changed (name, address, NIC or passport number, the period covered). Choose Renewal only for a copy of a certificate issued in the last year; the only thing you can change is the embassy address.

  4. Step 04

    Fill in your details in English capitals

    For a New application, fill in the form in English capital letters (for example BANDARA), except your email address. Never use the symbols " # & or $. Fields marked with a red asterisk (*) must be filled in. Fill in the following fields.

    • Left Sri Lanka permanently before 16: answer Yes only if this applies to you
    • NIC No.: your old 9-digit NIC number with the letter V or X, entered twice
    • New NIC No.: your 12-digit NIC number, entered twice, if you have the new card
    • Passport No.: your passport number, entered twice
    • Country and embassy: select the country the certificate is for, then the embassy, high commission or consulate from the list (for example Embassy of Romania – Colombo). If it is not listed, select Other and type its name and address.
    • Sex: Male prints Mr. and Female prints Ms. before your name on the certificate
    • Status: married, unmarried or Rev. (Rev. prints Rev. before your name)
    • Names: in full, exactly as they appear on your NIC and on your passport. If your passport name was changed on the Alterations and Observations page, enter the changed name.
    • Name to print: NIC prints your NIC number and the name on it; Passport prints your passport number and the name on it
    • SLBFE referral: Yes sends the certificate to the Bureau through Police Headquarters (upload the Bureau's letter); No posts it to your home
  5. Step 05

    Add every address you have lived at

    For each address, enter the police area and the dates you lived there, then click Add. Only the periods you add are printed on the certificate. End your present address with "Sri Lanka".

  6. Step 06

    Pay and submit

    Tick the box to confirm your information is correct, then pay by credit or debit card. Give a phone number and email you check; the Clearance Branch contacts you by email or WhatsApp if there is a problem.

  7. Step 07

    Receive the certificate

    The certificate is issued in about 14 working days and sent by registered post to the address you gave. If the SLBFE referred you, you can have it sent to the Bureau through Police Headquarters instead.

  8. Step 08 · optional

    Or apply on paper if the online system is under maintenance

    When the Police's clearance system is under maintenance, you can apply on paper instead of online.

    • On police.lk, go to Digital Services, then Police Clearance, and download the application
    • Read it carefully and fill in all the personal information it asks for
    • Take it to your nearest police station and meet the officer in charge, the Headquarters Chief Inspector or the officer designated for police clearance
    • Bring your NIC, passport and birth certificate
    • Pay the Rs. 5,000 fee to the designated officer, who gives you a receipt
    • Receive the certificate in about 14 working days by registered post, or collect it from the police clearance unit on the 17th floor of Suhurupaya, Battaramulla (call 011 2122800 first to check it is ready)

Fees

Fees

Online application
Rs. 5,000

Plus the payment gateway charge. Paid by credit or debit card.

Paper application at a police station
Rs. 5,000

Paid to the designated officer, who gives you a receipt.

Where to go

Forms

More detail

Contact the Clearance Branch

  • Phone: 011 2439185 / 011 2439186 / 011 2122800
  • Fax: 011 2439187 / 011 2439188
  • WhatsApp: 071 8592990
  • Email: clearance@police.gov.lk
  • Address: Clearance Branch, Police Headquarters, 17th floor, Suhurupaya, Battaramulla

Common problems

The online application is not working.
The clearance system may be under maintenance. Try again later, or apply on paper at your nearest police station; see the last step above.
My application was rejected.
The Police reject applications with unclear NIC or passport copies, a driving licence instead of an NIC, or wrong information, without a refund. Check your scans before you start, then submit a new application.
The name on my NIC and passport are different.
Upload an affidavit certified by an Attorney-at-Law or Justice of the Peace that explains the difference.
The Clearance Branch says my details need correcting.
Reply and correct them as soon as you can. If the mistakes are not fixed within 3 months, the application is removed from the system.
The certificate covers a shorter period than I lived at an address.
The certificate only covers the periods that the local police stations confirm. If they record a shorter period, you are told by email or WhatsApp; give the correct information, or the certificate is issued for the confirmed periods only.
My last certificate had a mistake in it.
Apply again using the New option with the correct details. Renewal cannot change anything except the embassy address.

FAQ

How long does a police clearance certificate take in Sri Lanka?
About 14 working days from the day you apply, for New, Renewal and paper applications. It is then sent by registered post.
Can I apply for police clearance online?
Yes, with payment by credit or debit card. If the clearance system is under maintenance, you can apply on paper at your nearest police station.
How much does a police clearance certificate cost?
Rs. 5,000. Online, you also pay the payment gateway charge, by card at the end of the application. On paper, you pay the designated officer at the police station.
Can someone apply for me if I am overseas?
Yes. For a paper application, a representative such as a parent, sibling or other relative can follow the same process at a police station.
What is the difference between New and Renewal?
New is for a first certificate or any change to your details. Renewal gives a copy of a certificate issued in the last year, and only the embassy address can be changed.
Can I use my driving licence instead of my NIC?
No. Sri Lankans over 16 must upload a clear copy of their NIC. Applications with a driving licence or other ID are rejected without a refund.

Official sources

Independent, not official

HowToSriLanka.lk is an independent information platform and is not affiliated with or endorsed by the Government of Sri Lanka.

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