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What to Do If Your Sri Lankan Passport Is Lost or Stolen

Verified · 4 Nov 2026In person only

If you are in Sri Lanka, report the loss to the Immigration hotline on 0112 101 533, then make a complaint at your local police station. The police pass it to the Department of Immigration and Emigration, which cancels the passport worldwide. Then apply for a new passport in person, with the original police complaint. You pay a fine of Rs. 15,000 or Rs. 20,000 on top of the passport fee if the lost passport had not expired. If you are abroad, get a police report there and take it with the complaint form to the nearest Sri Lankan mission. A passport reported lost can never be used again, even if you find it.

At a glance

Fee
Rs. 10,000
See all 4 fees
Time
New passport in 30 working days, or the same day with the one-day service
Where
Immigration lost passport hotline, 0112 101 533 (to report the loss in Sri Lanka)
+ 3 more places
Online?
In person only
Form
K 35 A
+ 1 more

Do you need this?

When you need it

  • Your Sri Lankan passport has been lost or stolen, in Sri Lanka or abroad.
  • You found a passport you had already reported lost.
  • You found someone else's Sri Lankan passport.

Who can apply

  • The Department says it is your responsibility to report a lost or stolen passport immediately. If you don't, it could be used for crime and you may be held liable.
  • Once reported, the passport is cancelled for good. It cannot be revalidated.

Documents you need

Documents to bring

0 of 4 ready

  • Make it at your local police station as soon as possible. It must include the lost passport number. If you do not have the number, you can get it from the Head Office or a regional office.

  • Form K 35 A, a photo studio acknowledgement, your original birth certificate and NIC with photocopies. See the new passport guide.

Only if…

  • Submit both to the nearest Sri Lankan embassy, high commission or consulate.

Process at a glance

  1. Step 1
    Report it to Immigration

    In Sri Lanka, call the Department of Immigration and Emigration's lost passport hotline on 0112 101 533 (fax 011 2885358). Operators answer from 8.30 am to 4 pm, Monday to Friday, except government holidays.

  2. Step 2
    Make a police complaint

    Go to your local police station as soon as possible and report the loss or theft. Include the lost passport number. The police send the details to the Department of Immigration and Emigration.

  3. Step 3
    The passport is cancelled

    The Department cancels the passport and shares the cancellation worldwide through INTERPOL, so nobody can travel on it. From this point it can never be used again.

  4. Step 4
    Apply for a new passport

    Apply straight away at the Head Office in Battaramulla or a regional office. Regional offices need an online appointment. You cannot apply online after losing your passport.

  5. Step 5
    Lost it abroad?

    Make a complaint at the local police in the country where you are and get a police report. Fill in the stolen or lost passport complaint form and take both to the nearest Sri Lankan mission, which reports it to the Department in Sri Lanka.

  6. Step 6
    Found it later?

    Do not use it. Send it to the Lost / Stolen Passport Desk at the Department. If you ask, they cancel it and return it to you; if not, it is destroyed.

  7. You're done

Step by step

  1. Step 01

    Report it to Immigration

    In Sri Lanka, call the Department of Immigration and Emigration's lost passport hotline on 0112 101 533 (fax 011 2885358). Operators answer from 8.30 am to 4 pm, Monday to Friday, except government holidays.

  2. Step 02

    Make a police complaint

    Go to your local police station as soon as possible and report the loss or theft. Include the lost passport number. The police send the details to the Department of Immigration and Emigration.

  3. Step 03

    The passport is cancelled

    The Department cancels the passport and shares the cancellation worldwide through INTERPOL, so nobody can travel on it. From this point it can never be used again.

  4. Step 04

    Apply for a new passport

    Apply straight away at the Head Office in Battaramulla or a regional office. Regional offices need an online appointment. You cannot apply online after losing your passport. Hand in the following documents.

    • Form K 35 A
    • The Studio Acknowledgement Note for your digital photo
    • The original police complaint, including the lost passport number
    • Your birth certificate and NIC
    • The temporary travel document (NMRP) you used to arrive in Sri Lanka, if the passport was lost abroad

  5. Step 05

    Lost it abroad?

    Make a complaint at the local police in the country where you are and get a police report. Fill in the stolen or lost passport complaint form and take both to the nearest Sri Lankan mission, which reports it to the Department in Sri Lanka.

  6. Step 06

    Found it later?

    Do not use it. Send it to the Lost / Stolen Passport Desk at the Department. If you ask, they cancel it and return it to you; if not, it is destroyed.

Fees

Fees

New passport, normal service (10 years)
Rs. 10,000
New passport, one-day service (10 years)
Rs. 20,000
Fine if the passport was lost within one year of issue
Rs. 20,000

On top of the passport fee. Charged only if the lost passport's validity period has not lapsed.

Fine if the passport was lost after one year of issue
Rs. 15,000

On top of the passport fee. Charged only if the lost passport's validity period has not lapsed.

Where to go

Forms

More detail

Contact

  • Lost passport hotline: 0112 101 533 (8.30 am to 4 pm, Monday to Friday)
  • Fax: 011 2885358
  • Department hotline: 1962
  • Lost / Stolen Passport Desk: International Cooperation Unit, 3rd Floor, Department of Immigration and Emigration, "Suhurupaya", Battaramulla

Common problems

I found my passport after reporting it lost.
It has already been cancelled and cannot be revalidated. Do not travel on it. Send it to the Lost / Stolen Passport Desk; it is returned to you cancelled if you ask, or destroyed.
I need to travel urgently after losing my passport in Sri Lanka.
After reporting the loss, apply for a new passport through the Department's one-day service at Rs. 20,000, plus the fine if the lost passport had not expired.
I lost my passport abroad and need to get home.
Ask the Sri Lankan mission about a temporary travel document. It is valid only for a one-way journey to Sri Lanka.
I found someone else's Sri Lankan passport.
Post it in a sturdy envelope to the Lost / Stolen Passport Desk, International Cooperation Unit, 3rd Floor, Department of Immigration and Emigration, Suhurupaya, Battaramulla.

FAQ

What should I do first if my passport is lost in Sri Lanka?
Call the Immigration lost passport hotline on 0112 101 533, then make a complaint at your local police station.
Can I use my passport if I find it after reporting it lost?
No. A passport reported lost or stolen is cancelled worldwide and can never be used or revalidated.
How do I get a new passport after losing one?
Apply in person with form K 35 A, a studio photo, the original police complaint and your birth certificate and NIC. It takes 30 working days, or the same day with the one-day service.
How much does it cost to replace a lost passport?
The passport fee is Rs. 10,000, or Rs. 20,000 for the one-day service. If the lost passport had not expired, you also pay a fine of Rs. 20,000 if it was lost within a year of issue, or Rs. 15,000 if it was lost after that.
What if I lose my passport abroad?
Get a police report from the local police, fill in the stolen or lost passport complaint form, and take both to the nearest Sri Lankan mission. The mission can issue a one-way temporary travel document to Sri Lanka.

Official sources

Checked against these official pages4 Nov 2026

Independent, not official

HowToSriLanka.lk is an independent information platform and is not affiliated with or endorsed by the Government of Sri Lanka.

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